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WhatsApp promises to make its usage terms less confusing

An image showing the WhatsApp logo in black
Image: The Verge

WhatsApp has committed to making its terms of service agreements more transparent in the European Union after the platform published a highly confusing new policy that made users believe it would share their data with Facebook. In a press release posted to the EU Commission’s website, the agency says WhatsApp will make it easier for users to reject terms of service updates and will more clearly outline what happens when they do.

The Meta-owned messaging app caused confusion when it rolled out a new privacy policy in 2021 that appeared to give WhatsApp permission to share user data with Facebook. At the time, it even stated users would lose functionality if they didn’t agree to the new terms. WhatsApp later clarified that the policy would…

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